Terms & Conditions

Last Updated: August 9, 2025

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Privacy Policy
Term and Conditions
Disclaimer
Refund and Cancellation Policy

Welcome to NainitalHills.com. This website is owned and operated by [Nainital Hills], hereinafter referred to as “we,” “us,” or “our.” These Terms and Conditions of Use (“Terms”) govern your access to and use of our website and services, including but not limited to hotel bookings, tours, rentals, and activity reservations (collectively, “Services”).

By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Refund and Cancellation Policy. If you do not agree with any part of these policies, you must discontinue use our website or Services immediately.

Eligibility to Use

By using our website, you warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website in accordance with all terms and conditions herein. You agree to use this website only for legitimate reservations or purchases for yourself or for another person for whom you are legally authorized to act.

  • You must be at least 18 years old to use our services.
  • You must provide accurate and complete information when registering or booking.
  • If you are making a booking on behalf of another person, you confirm that you are authorized to do so.

Nature of Our Services

NainitalHills.com operates as an online booking and information platform. We facilitate a connection between you and various independent third-party service providers (“Trip Providers”), such as hotels, tour operators, car rental companies, and activity organizers.

  • We are not the direct provider of the travel services. Your contract for the provision of the hotel stay, tour, rental, or activity is directly with the respective Trip Provider.
  • We act solely as an intermediary to display information, manage bookings, and process payments on behalf of these Trip Providers. We do not own, operate, or control the services or facilities offered by them.

NainitalHills.com acts as an intermediary between users and service providers.
We do not own, operate, or control the hotels, tours, or rentals listed.
All bookings are subject to the terms and conditions of the respective service provider.
We provide a platform for comparison, booking, and payment, but the actual service delivery is the responsibility of the provider.

User Responsibilities

You agree to the following obligations when using our website:

  • Accurate Information: All information you provide to us, including your personal details and payment information, must be true, accurate, current, and complete. Provide accurate booking and payment information.
  • Lawful Use: You shall not use this website to make any false, fraudulent, or speculative reservations, or for any purpose that is unlawful or prohibited by these Terms. Not engage in fraudulent activity or misuse of our platform.
  • Supervision of Minors: You agree to supervise all usage of this website by minors under your name or account.
  • Prohibited Activities: You must not engage in any of the following activities:
    • Attempting to access, monitor, or copy any content on our website using automated means (e.g., robots, spiders, scrapers) without our prior written consent.
    • Taking any action that imposes or may impose an unreasonable or disproportionately large load on our infrastructure.
    • “Framing,” “mirroring,” or otherwise incorporating any part of our website into any other website without our express permission.
    • Posting or transmitting any material that is defamatory, obscene, indecent, pornographic, or that could constitute or encourage a criminal offense.
    • Uploading or transmitting any viruses, worms, or other destructive code.
    • Comply with the service provider’s rules (e.g., hotel policies, tour safety guidelines).
    • Not post false reviews or misleading content.

Booking and Payment Terms

  • Prices and Availability: All prices displayed on our website are provided by the Trip Providers and are subject to change. Prices are based on the information provided to us and may be subject to additional fees or taxes not shown, which will be detailed before you confirm your booking. Availability is not guaranteed until the booking is confirmed.
  • Payment Processing: We use secure third-party payment processors to handle your transactions. By making a booking, you agree to the terms and conditions of our payment partners. We do not store your full payment card details on our servers. Payment must be made using our approved payment gateways –(e.g., Razorpay, Paytm, Stripe)–.
  • Booking Confirmation: A booking is not final until you receive a confirmation email from us. This email serves as your proof of reservation. Your booking is confirmed only after successful payment and receipt of confirmation email/SMS. Please check all details carefully and contact us immediately if there are any discrepancies.
  • In case of technical errors or incorrect pricing, we reserve the right to cancel the booking and issue a refund.

Cancellations & Refunds

  • All cancellations and refunds are governed by our Refund & Cancellation Policy.
  • Service providers may have their own cancellation rules, which will apply in addition to ours.
  • Refund timelines may vary depending on your payment method and bank processing time.

Pricing & Offers

  • We strive to display accurate prices, but errors may occur.
  • Prices may change due to demand, season, or provider policies.
  • Promotional offers may be withdrawn at any time without notice.

Third-Party Services

  • We may use third-party vendors for payments, hosting, analytics, and marketing.
  • We are not responsible for errors, delays, or issues caused by third parties.
  • You must agree to any additional terms from these third-party services when applicable.

Links to Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. The inclusion of a link does not imply an endorsement or affiliation. You access these websites at your own risk.

Intellectual Property Rights

All content on nainitalhills.com, including text, images, graphics, logos, images, design, software, and other materials, is our exclusive property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not download, copy, reproduce, modify, distribute, or otherwise use any content from this website for any commercial purpose without our express written permission.
  • You may use the website for your personal, non-commercial use, provided you do not alter any proprietary notices.

User-Generated Content

  • Users may submit reviews, comments, or photos related to bookings.
  • By submitting content, you grant NainitalHills.com a non-exclusive, royalty-free license to use, display, and share it.
  • We reserve the right to remove content that is offensive, false, or violates the law.

Disclaimer of Warranties

The information and services on this website are provided on an “as is” and “as available” basis. While we strive to ensure the accuracy of the information provided by our Trip Providers, we do not guarantee its completeness or accuracy. We expressly disclaim any and all warranties, express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We are not responsible for any damage to your computer system or loss of data that results from your use of our website.

Liability Disclaimer

  • NainitalHills.com is not liable for:
    • Service disruptions or quality issues caused by providers.
    • Delays, cancellations, or accidents during your trip.
    • Losses due to incorrect information provided by users or providers.
  • Our maximum liability is limited to the amount paid for the booking.

Limitation of Liability

In no event shall nainitalhills.com, its directors, employees, or agents be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with:

  • Your access to, display of, or use of this website or with the delay or inability to access, display, or use this website.
  • Any breach of contract, negligence, or other tortious action on the part of a Trip Provider.
  • Any personal injury, death, property damage, or other damages or expenses resulting from your stay, tour, or activity.

Your sole and exclusive remedy for any dissatisfaction with our Services is to stop using our website.

Force Majeure

We are not responsible for delays or cancellations caused by events beyond our control, including natural disasters, strikes, pandemics, government actions, or technical failures.

Privacy & Data Protection

  • Your privacy is governed by our Privacy Policy.
  • By using our services, you consent to the collection, use, and sharing of your data as described in that policy.

Termination of Service

We may suspend or terminate your access if you:

  • Violate these Terms.
  • Engage in fraud, abuse, or harmful conduct.
  • Cause damage to our platform, brand, or users.

Indemnification

You agree to indemnify and hold harmless nainitalhills.com, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your access to or use of our website or Services.
  • Your violation of these Terms.
  • Your infringement of any intellectual property or other right of any person or entity.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Nainital, Uttarakhand, India.

  • These Terms are governed by the laws of India.
  • Any disputes will be subject to the exclusive jurisdiction of the courts in Nainital, Uttarakhand.
  • We encourage resolving disputes amicably before legal proceedings.

Modification of Terms

We reserve the right to modify these Terms at any time without prior notice. The updated version of the Terms will be posted on this page with a revised “Effective Date.” Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

  • We may update these Terms at any time.
  • Continued use of our services after updates means you accept the new Terms.
  • The latest version will always be available on this page.

If you have any questions or concerns about these Terms, please contact us at_

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Nainital

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Privacy Policy
Term and Conditions
Disclaimer
Refund and Cancellation Policy

Thank you for trusting NainitalHills.com with your travel plans!

Read More_

Privacy Policy
Term and Conditions
Disclaimer
Refund and Cancellation Policy

Read More_

Privacy Policy
Term and Conditions
Disclaimer
Refund and Cancellation Policy